Responsible Gambling
At Incognito Casino, we take responsible gaming seriously. Our goal is to provide a safe and enjoyable experience for all our players. We have implemented various tools to help you maintain control over your gaming activities.
Deposit Limits
You can set a deposit limit to restrict the amount of money you can spend on the site within a specific period. This can be done through the account settings or by contacting our customer support team.
Time-Outs
If you feel that you need a break from gaming, you can self-exclude yourself from playing for a specified period. During this time, you will not be able to access your account or make any deposits.
Self-Exclusion
In addition to time-outs, we offer permanent self-exclusion as an option. This means that once you have chosen to exclude yourself from the site, you will not be able to return for a minimum of 6 months (extendable up to 12 months).
Session Reminders
We understand that gaming can be intense and sometimes you may lose track of time. Our session reminders are designed to help you keep tabs on your gaming activities.
Loss Limits
You can set loss limits to restrict the amount of money you can lose within a specific period. This is another tool to help you maintain control over your gaming activities.
Support Organizations
We have partnered with several reputable organizations that provide support and resources for individuals struggling with problem gambling:
- GamCare: A leading charity in the UK providing confidential advice and support for anyone affected by problem gambling.
- BeGambleAware: An organization dedicated to raising awareness of problem gambling and providing tools and resources for those affected.
- Gambling Therapy: A free, confidential service that provides counseling and therapy for individuals struggling with problem gambling.
UK Standard Comparison
We exceed UK norms by offering session reminders and loss limits. All responsible gaming tools are accessible from your user panel, and exclusions can be made instantly.
Please remember that these tools are in place to support you in maintaining a healthy and enjoyable gaming experience. If you feel that you need further assistance or guidance, please don't hesitate to contact our customer support team.